Making a claim and the repair journey

This video will guide you through the steps to take following an accident. We'll explain what to do at the scene and what details to get from the other driver.

The repair journey

We take you through the repair process, so you know what happens if your vehicle has any damage. This covers repair centres, collection and delivery and courtesy cars. And of course, if there's no damage to your vehicle following the accident, we’ve got that covered too.

Making a claim

When you are ready, let us know about the accident. You can call us on 0300 037 3737 or if there are no injuries, you can use our online form (opens in new window).

For more information check our guidance on making a claim.

Share this article