Contact us

How can we help you?

We've made it easy for you to get in touch with us. By phone, by post or online, whichever way you choose, we're here for you.

Choose a topic to get started.

You can also send us a general enquiry online.

Identity protection

When calling, we'll need to confirm your identity to protect your data.

If you're not the customer, we're restricted to what information we can give. If you're an appointee, nominee or carer, you can find helpful information on Motability's website (opens in new window).

Please note: We will never ask for your payment details by phone, text or email. Check out our article on spotting a scam for help on keeping this information safe.


If you have a complaint about the service we've provided, please refer to our complaints procedure.