Frequently asked questions and customer account help

What can we help you with today?

Choose from the topics below to find answers to our most commonly asked questions.

This page is information for RSA Motability customers that have questions relating to a claim or damage that has happened on or before 31 August 2023.

Customers requiring assistance on or after 1 September 2023 will need to visit the Motability website.

If you're not a customer or Scheme Partner

Please go to the Motability website.