Contact us

How can we help you with accidents, vehicle damage and fire or theft claims that have happened on or before 31 August 2023?

RSA are here for you for accidents, vehicle damage and fire or theft claims that have happened on or before 31 August 2023.

Please go to the Motability website for claims dated 1 September 2023 onwards.

Choose a topic to get started.

Identity protection

When calling, we'll need to confirm your identity to protect your data.

If you're not the customer, we're restricted to what information we can give. If you're an appointee, nominee or carer, you can find helpful information on Motability's website (opens in new window).

Please note: We will never ask for your payment details by phone, text or email. Check out our article on spotting a scam for help on keeping this information safe.

Complaints

If you have a complaint about the service we've provided, please refer to our complaints procedure.