Your policy

Keeping us informed

Keeping us informed

It's important that you let us know of any changes to the following:

Your details

If you move house during your lease, you can inform us here. We will let Motability Operations know about your new address.

If you change your name during your lease, you must inform us. Please note in certain circumstances, we may require documentary evidence of your new details.

Your Named Driver(s)

If your named driver(s) changes their name during your lease, you must inform us. Please note in certain circumstances, we may require documentary evidence of your new details.

If a named driver receives a motoring conviction, licence endorsement or fixed penalty notice, or have an accident, in another car during the agreement, you must tell us immediately to make sure they are still covered.

If a provisional licence holder passes their driving test, you must inform us.

You must inform us immediately if your named driver(s) are advised by a medical practitioner not to drive. You must also inform us if your named driver(s) licence has been revoked by the DVLA.