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Motability. Registered Charity No. 299745 RSA
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Welcome to RSA Motability

Royal & Sun Alliance Insurance plc are the insurance provider for the Motability Contract Hire leases. This site provides essential information on a wide range of topics, whether you're making a claim, amending your policy details or just need general advice about the cover for your Motability car.

Powered Wheelchairs and Scooters

From 1st July 2010, RSA Motability (RSAM) are responsible for providing insurance for all new scooters and powered wheelchairs leased through Motability Contract Hire.

If you have any insurance related queries, contact:

RSA Motability Customer Services
PO Box 40
New Hall Place
Old Hall Street
L69 3SD

Telephone: 0300 037 3737        Minicom: 0500 64 63 62

Lines are open 8.00am–8.00pm Monday to Friday and 8.00am–4.00pm Saturdays.

For further information about leasing a scooter or powered wheelchair from Motability, please go to or contact:

Motability Operations
City Gate House
22 Southwark Bridge Road

Telephone: 0300 456 4566    Minicom: 0300 037 0100

Lines are open 8.30am-5.30pm, Monday to Friday.

Calls may be recorded and monitored to improve customer service.

We can receive amendments to your policy and you can notify us of a new claim on this website by using the Customer Services and Claims Services headings on the left hand side.

The use of this site is subject to Conditions of Use and a Privacy Policy which you should read before proceeding further by clicking on the Conditions of Use and Privacy Policy links at the top of this page.


Royal & Sun Alliance Insurance plc is authorised by the Prudential Regulation Authority and regulated by the
Financial Conduct Authority and the
Prudential Regulation Authority
© 2010 Royal & Sun Alliance Insurance plc
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